RSTM Properties, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, rstmproperties.com, or submit your information through our forms.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Any additional information you submit through forms or communications
We may also collect limited non-personal information such as browser type, device, and website usage data to improve our services.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Schedule and manage appointments or consultations
- Provide customer support
- Send service-related communications
- Improve our website and services
SMS Communications
If you provide your phone number and consent, you may receive SMS messages from us related to:
- Appointment confirmations
- Scheduling updates
- Reminders
- Follow-up communications
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP, or reply HELP for assistance.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. We may share your information only with trusted third-party service providers (such as CRM platforms or messaging services), strictly for business operations and only to the extent necessary to provide our services.
Do Not Sell or Share My Personal Information
We do not sell or share your personal information with third parties for marketing or advertising purposes.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to the personal information we collect about you
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of the sale or sharing of your personal information
- We do not sell or share your personal information for marketing purposes.
To exercise any of these rights, please contact us at [email protected].
Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our website performance. You may adjust your browser settings to disable cookies if you prefer.
Third-Party Services
We may use third-party tools and platforms (such as CRM systems, messaging services, and analytics providers) to operate our business and website. These providers are contractually obligated to safeguard your information and use it only for authorized purposes.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
No Guarantee of Confidentiality via Internet
While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
Your Rights
You may request to:
- Access the personal information we have about you